Presentation: How to Convince Your Manager to Address Technical Debt

In 2018, poor quality software cost U.S. companies an estimated $2.84 trillion, according to a recent report from the Consortium for IT Software Quality (CISQ). Despite developers spending roughly 60% of their time finding and fixing pesky application issues, errors still result in major software quality expenses.

Many of these high costs are attributed to known culprits, like SLA violations or lost revenue from an outage – but what about the hidden costs? The vast majority of contributing factors to that $2.84 trillion are hidden from plain sight, lurking beneath the surface of your application or buried in technical debt. Even errors that seem harmless can translate to a major pricetag from infrastructure and logging costs.

This session will break down the many costs – both obvious and hidden – that result from error-ridden applications, and provide you with a formula to help convince your manager to make technical debt a priority. It will also provide best practices for taking a proactive approach to improving software quality and reducing costs (and time wasted debugging).