User Interface
Past Presentations
High-Touch Service @ Scale: Shopping Apps With a Human Face
Personalized content and product recommendations powered by machine learning algorithms are now the bread and butter of shopping apps. As our customers exponentially shift to digital every year, we continuously seek ways to differentiate ourselves in helping customers find the products they...
UI Evolving, Platform Evolving, Architecture Evolving
As developers, we built apps for Windows Desktop from 1980's, Then we built for browser from 2000's, then we built mobile apps for iOS & Android from 2008, Now we are building skillsets for Amazon Alexa and Google Home, building chatbot for Facebook Messenger etc. Everything changes so fast,...
Modern User Interfaces Open Space
Open Space is a simple way to run productive meetings from 5 to 2000 or more people, and a powerful way to lead any kind of organization in everyday practice or extraordinary change. In Open Space sessions, participants create and manage their own agenda of parallel...
Behavioral Economics and ChatBots
Nudge theory is about making it easier for people to make decisions that are in their broad self interest. Chatbots can execute little nudges, and this turns out to be a very powerful technique for influencing behavior. We’ll look at a few strategies, including the ability to...
Smart Speakers: Designing for the Human
The growth of smart speakers over the last couple years has been remarkable, but experiences on the speakers themselves has been limited to only a few things. How can product developers create experiences that will be meaningful to the user? A lot of skills on these speakers miss the mark by...
Modern User Interfaces Open Space
Open Space is a simple way to run productive meetings from 5 to 2000 or more people, and a powerful way to lead any kind of organization in everyday practice or extraordinary change. In Open Space sessions, participants create and manage their own agenda of parallel...