Presentation: Scalable Chatbot Architecture with eBay ShopBot
Abstract
ebay ShopBot is a personal shopping assistant available as a Facebook Messenger bot. It surfaces the best shopping options with the least effort in a conversational style. ShopBot leverages an array of AI components and the richness of ebay user data. In this session you will learn of the internals of the ebay ShopBot and how the processing of text, image and speech flows through the purpose-built system leveraging the product knowledge graph, commerce-aware input recognizers and the Dialog Manager.
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