Presentation: Remote Customer Facing Clients
Abstract
In the past year, Rent the Runway has created a nation-wide network of dropoff boxes. By allowing customers to scan in their clothes for return locally, customers get returns immediately processed, allowing them to rent more items. These devices power a direct customer experience via RtR's custom software, involving real-time processing of customer and inventory data. This talk will delve deeper into the device software powered by React Native, configuration and deployment of the device, and remote management through technology and people.
